Shipping Policies

Reliftr™ – Shipping Information

At Reliftr™, we are proud to offer FREE shipping on all orders to make your shopping experience as smooth and affordable as possible.

🚚 Order Processing Times

Please allow 1–3 business days for us to process and dispatch your order. Processing means preparing your order before it is handed over to the courier.
During peak times or holidays, processing may extend up to 7 business days.

Once dispatched, you’ll receive a tracking number so you can monitor your package as it makes its way to you.

🌍 Estimated Shipping Times

Shipping time refers to how long your package will take after dispatch. Delivery times vary depending on your location:

📦 United States: 5–10 business days
📦 Canada: 5–12 business days
📦 United Kingdom: 5–12 business days
📦 Australia: 5–12 business days
📦 Europe & Rest of World: 7–15 business days

Please note: Carriers may experience occasional delays during peak seasons or customs clearance, which can extend the estimated delivery time.

✏️ Order Changes and Accurate Shipping Details

It’s the customer's responsibility to provide complete and accurate shipping information at checkout.
If you notice an error, please email us at support@reliftr.com within 24 hours of placing your order.
After this timeframe, we may not be able to modify or cancel the order, as it may have already entered processing.

If our system detects a potential address issue, our team will contact you within 3 business days for confirmation. If no response is received, we reserve the right to cancel the order for your security.

⏳ Delayed Deliveries

We work hard to get your order to you quickly. However, delays can sometimes happen due to circumstances beyond our control, such as:

  • Courier disruptions

  • Severe weather

  • Customs inspections

  • Payment verification delays

While Reliftr™ cannot guarantee exact delivery dates, we will always do our best to keep you informed if any issues arise.

📦 Lost or Stolen Packages

Once your package is handed off to the courier, responsibility transfers to the shipping provider.
If your order is marked as lost or stolen, please:

  • Contact your courier directly to file a claim

  • Email us at support@reliftr.com — we will assist where possible

Please understand that Reliftr™ is not liable for lost or stolen packages. However, depending on the situation, we may offer a one-time courtesy replacement.

🔄 Shipping Policy Updates

Reliftr™ reserves the right to update or modify this Shipping Policy at any time without notice.
By purchasing and continuing to use our products, you agree to the terms outlined here, including any future updates.

We encourage customers to check this page regularly for any changes.
If you have any questions or concerns, feel free to reach out to us at support@reliftr.com — we’re here to help!